Product categories at iTech HK
We have clearly defined rules for grading our products.
We understand that inaccurate and inconsistent grading can harm your business. When you buy from us, you know what you are getting, regardless of the product category you choose. iTech HK offers various models, details below:
NEW
Appearance: New, sealed gadgets.
Screen: New, sealed.
Battery: 100%, new.
Warranty: Official manufacturer's warranty, complete factory package.
* These are completely new devices that have not been used. They are sealed, not activated. Come in a complete, original, factory package with an official warranty. New gadgets, not refurbished, not RST!
B
Used gadgets (for restoration).
Condition: Damaged body, screen, back panel.
Hardware: In working condition, not replaced, not opened. All original, genuine.
Battery: 80-95%
Warranty: 1 month
Minimum order: 10 units
Return/exchange: Within 30 days (from the customer's receipt of the shipment).
* Each of these devices has undergone all key functional and cosmetic tests. We guarantee that the device has not been opened and is in full working order.
REF
REF - factory refurbished.
Condition: Perfect, like a new device.
Hardware: New or close to new, using only original components.
Battery: 95-100%
Warranty: 6 months
Minimum order: Depends on the model.
Return/exchange: Within 30 days (from the customer's receipt of the shipment).
* Each of these devices has undergone all key functional and cosmetic tests. We guarantee that the device has not been opened and is in full working order.
Quality Assurance
All our devices (except new ones) are evaluated based on several aspects, including appearance, screen, body/frame, functionality, battery, etc. Each of these devices has undergone all key functional tests.
We guarantee that the motherboard is only original, has not been exposed to water or any other problematic issues. No interventions from third parties, all components are original and fully operational.
iTech HK provides a warranty of up to 6 months (long-term cooperation, long-term warranty), supporting refunds or replacements within 30 days from the date of shipment.
When buying from iTech HK, you know exactly what you are getting, regardless of the category of the product you choose.